Great coffee, terrible employer. - Cashier Cup A Joe Employee Review

2.0
Sep 18, 2012
Recommend
CEO approval
Business outlook

Pros

You get to meet some interesting people, or you would if you were allowed to talk to them. You have a guaranteed 10 minute break if you work 5 hours or more, plus you get a free break drink (it's the only freebie you'll ever get out of those cheapskates). The product is great.

Cons

The pay is very low unless you've worked there forever. Employees are not allowed to talk to customers or each other, you can even be written up for anything more than a "Hi, how are you today?" Managers can be very hostile and tend to bully employees they don't like. You have very specific job duties while on shift, if you try to deviate from those duties or help your fellow employees with their duties you will get in trouble. They don't appreciate employees who want to go above and beyond or learn all the roles quickly--obedience is the most important quality to them. Employee turnover is very high because people get discouraged quickly by the hostile environment.

Explore other reviews about Cup A Joe

5.0
May 21, 2024
Recommend
CEO approval
Business outlook

Pros

Right off, I have the feeling this is a good workplace without toxicity from management. It’s part-time so you have room to grow in other areas in life, such as an academic career.

Cons

Pay and compensation isn’t competitive. Sometimes impatient customers can get unruly.

1.0
Sep 26, 2025
Recommend
CEO approval
Business outlook

Pros

-good coffee -super easy to get hired -cool decor and ambiance

Cons

-violates labor laws (makes u work for free when calculating all tips which can take up to 30minutes) -predatory, as they only hire college students who don't have the confidence to stick up for themselves -demeaning and bullying managers -horrible pay -managers steal employee tips -not allowed to talk or you will be violently berated -someone was literally quitting while i was being interviewed

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