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CubeSmart Self Storage

Engaged employer

Was great to work for at first, changes are for the worse - Store Manager CubeSmart Self Storage Employee Review

3.0
Oct 15, 2024
Recommend
CEO approval
Business outlook

Pros

I lucked out and have great co-workers in my district, and for a time had a great district manager and DVP as well. Like having one weekday off in addition to Sundays off Health insurance is good

Cons

- The changes currently in progress are meant to cut staff and only have one manager per store, using virtual agents as “backup”. The long term tenants are frustrated that they can’t talk to us directly anymore when they call in. - Due to not wanting to hire more staff, store managers are expected to float at other stores. The mileage is not adequate compensation for the additional gas used to drive to these locations, and also affects work life balance due to getting home later than usual. - If you work at a location in a high crime area, you can’t carry anything on you for self defense, which is especially concerning for female staff.

Explore other reviews about CubeSmart Self Storage

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some freedom. Do it yourself. Good pay if you can hustle them into it.

Cons

The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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