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CubeSmart Self Storage

Engaged employer

Young, Young, Young Favoritism, Favoritism, Favoritism - Anonymous employee CubeSmart Self Storage Employee Review

1.0
Apr 8, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The benefits program is acceptable, however with increasing costs, the amount of raises need to increase to offset some of the costs.

Cons

They say you can't truly enjoy the light until you have experienced the darkness. When at CubeSmart you'll quickly realize that your next job can only be better. The company is a turnover machine. It's extremely difficult to maintain and develop working relationships when people are terminated, quit and/or pushed out of the company. It has come to the point where certain employees are literally being 'forced out' and a fresh crop of 'young' recruits are waiting in the wings. The recent targets are employees that have been with the company for a period of time, and are over the age of 40. Recently, employees that were qualified for positions in management roles were turned down and advancement opportunities were given to males that were under 40 and were friends with certain members of executive management. This has been a pattern for several months. Promotions are given on whether or not you are popular among the executive team. If you brown nose and play the suck-up game, you can climb the ladder much faster than actually having experience. Middle management is completely incompetent and certain positions are held to nepotism. The amount of back-biting is so obvious to everyone that works at the corporate office. You can't trust anyone. Certain employees are the spy's and are used to report back to management what they see and hear. Since when has it come to having employees 'rat' and 'tattle' on others. The executives think they are GODS. It's self storage for crying out loud. Most of them need to come off their high-horses. If they were all as wonderful as they think they are you would think they would have chosen another career path and not storage. As an earlier post stated, treat people as you wish to be treated. It's not that difficult to acknowledge the employees that are making you all RICH! The best news is that one executive is leaving. It's been a long time coming. The sense of relief from the employees is overwhelming. The tormenting and bullying that these employees endured was terrible. It was blatantly obvious that certain people were the TARGET and it was a personal attack. The same 'young' employees are promoted, asked to participate in projects, used in marketing projects/programs. When do you ever see an "older' employee used? NOT OFTEN! Woman tend to be the most targeted. Woman are spoken down too, paid less than their counter-parts, and are not promoted into executive level roles. The sheer fact that executives feel they can speak to woman in a disrespectful manner and that is acceptable is a problem. On a side note, there are a few things that your executive team should be aware of: A bad boss is the #1 reason why employees quit their jobs. A mass exodus of people leaving or complaining is a bad sign. Ignoring people, and excluding them is a BULLYING tactic. CubeSmart's executive team either has no clue what is going on or does not care.

Explore other reviews about CubeSmart Self Storage

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

No micro managing Always potential of bonus based off competition Additional pay $.70/mile when traveling away from home store

Cons

Travel distance between scheduled stores may be far (1 day, Voorhees, 2 days Williamstown, 2 days Rio Grande) Constant Rental Increases (upset customers) You get Sundays off and a random day during week (you won’t get Monday or Saturday) Very short leash

1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Some freedom. Do it yourself. Good pay if you can hustle them into it.

Cons

The turn over is crazy I had 5 bosses in 6 years and changed districts more than I can count. The bosses all have there own way of doing things but then lie and hide behind it’s not my way it’s cubesmart way. No help from corporate. The turn over for dms alone is a red flag. Backwords systems. Same meetings every week to waste your time. Will fight you on fixing property issues. Have to explain to multiple different managers. Have your good coworkers overworked while letting toxic people and environments thrive.

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