Store Manager. - Anonymous employee CubeSmart Self Storage Employee Review

The staff is extremely miss treated and under paid. Don't expect your hard work to ever pay off here, at most your rewarded with a 10 cent raise after 2 yrs, there is also no room for growth in that company, everyone there is pretty stagnant and upper management likes to keep it that way. Not only do they expect you to be a their salesman for storage units, you are also their full time Janitor and grounds Keeper. They expect you to go above and beyond and be on point 100% of the time, which is to be expected from any job you work at, but it is always over looked and and never recognized and the praise always goes to the Dm's who are always on some sort on vacation. When the store falls short of there numbers for the month, they suddenly appear and have nothing to do with falling short. CubeSmart proclaims they are all about the Wow culture.. I completely agree when it comes to being their customers.... But dont think for a moment, when its freezing cold out and you have to show an empty storage unit outside your not aloud to where a sweater unless its a company jacket...Come On people ! you sell storage units! A huge number of the General mangers of the stores also are just as skeezy, I have seen first hand some of the most deceitful action come from them and it is always overlooked, because the DMS are never willing to listen to the store mangers who are lower than general managers. Dont let me forget to tell you they have cut most of the holidays.... Do not even think about making plans labor day or memorial day which was taken away, but not for Corporate or the Dm's, and they will be sure to let you know!!!! But when you wanna use the little vacation time you get they will try to tell you how you can and cannot use it. All in all Cubesmart treats their employees very poorly, anyone starting out the I can assure you, you will love it at first until your there for a while and your eyes will quickly open.