Upper Management Flaw - Customer Service Manager (CSM) Cub Foods Employee Review

2.0
Dec 30, 2022
Recommend
CEO approval
Business outlook

Pros

Trying to think of a pro

Cons

Upper management complaints are frequent and continual and they never have a positive impact on their employees. Not helpful when short staffed. They disappear and criticize those that show up for their shift AND hire those that work 1-2 weeks and quit plus they were hired at significantly higher wage. No appreciation for those on the front lines and certainly don't want to hear about it. HIGH turnovers. Again, help from management when short staffed is nonexistent.

Explore other reviews about Cub Foods

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good place to work and good management

Cons

need more staff and coverage

2.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

- busy, engaging job, good for ADHD - union, dictates minimum hrs for part and full time team members, wage and raises, breaks, what mgmt can do in regard to changing your schedule on a whim

Cons

- outdated processes - focused on bottom line over patient care -corporate stingy with hours, management unaware of union contract requirements

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