Good experiance, not a great environment - Customer Service Advisor Crystel Employee Review

3.0
May 25, 2025
Recommend
CEO approval
Business outlook

Pros

Crystel got big clients across the world, working there exposes one to many different companies with different requirements.

Cons

They supervisors and project managers expect a lot from the teams, but they also cross the line often, because most people working in the customer service advisor roles don't have other options, they are taking advantage of often with unreasonable or unexplained vacation/pay deductions, forgotten "unpaid" overtime, etc. Its not an environment that encourages one to do their best.

Explore other reviews about Crystel

4.0
Aug 6, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good, good, good, good, good

Cons

pressure, pressure, pressure, pressure, pressure

1.0
Mar 16, 2025
Recommend
CEO approval
Business outlook

Pros

Work remotely with flexible hours

Cons

Hard work always pressure and no mercy

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