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Crystal Cruises

Is this your company?

Good name - and that's it. Liar CEO - Anonymous employee Crystal Cruises Employee Review

2.0
Mar 1, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, few honest people or coworkers

Cons

Outrageously low salary, untrustworthy senior management and CEO.. We were recently purchased by a new company (Genting) and obvious negative changes have been seen. Bunch of new VPs and Managers were introduced with absolutely no proper training or knowledge of the product. New management are a bunch of rude jerks with no manners. They demand things and will hand off as much of their own responsibilities to current/old employees who are so overworked, that work has become a nightmare. Rarely is any appreciation or gratitude shown anymore. CEO is a liar who says one thing and then changes. You can tell she is only lead by money symbols and could care less about her lower employees. Basic salary for normal employee starts somewhere around 30k/year. Managers are somewhere 40-45K. Company seems to forget that it's located in LA. I can barely feed my family and children but this female CEO struts around like she doesn't have a care in the world. Company is expanding and buying new products constantly worth millions and millions of dollars but can't give it's 150-200 employees slight pay increases so we can live above the poverty line. I work at Crystal and have to be on food stamps while new executives walk in here like they own us. Sickening and disappointing. This I used to be a nice place to work. Even if money wasn't up to par, at least the people were nice and stress-free.

Explore other reviews about Crystal Cruises

5.0
Apr 25, 2025
Recommend
CEO approval
Business outlook

Pros

great company , the culture is great

Cons

I can think of any cons

1.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Nice office Good perks

Cons

Too many egos in upper management No clear sense of direction UK team controlling strategy for US market with no knowledge of the market High turnover Upper management treating “lower level” employees with disrespect

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