If you're looking for a stable opportunity, don't look here! - Sales Crownpeak Employee Review

1.0
Apr 23, 2019
Recommend
CEO approval
Business outlook

Pros

Salary and benefits are somewhat competitive for customer facing employees. Not so much for others.

Cons

The most common theme for a struggling company with poor company culture is poor leadership. Crownpeak is no different. They are on their 3rd CEO in 4 years, and the results keep getting worse. The CEO leads by fear. He has ZERO experience in the content platform world, but if you don't agree with everything he says, you better find a new opportunity. It's amazing how much talent he let go within his first 6 months. Almost the entire executive team is made up of his former colleagues that he knows will not question his leadership in any aspect. There are other huge issues at Crownpeak. The Product is slow and buggy. It's written on very old .NET technology that creates an unstable platform. The hosting with AWS is the lowest tier that Amazon offers. They claim the product has updates every 2 weeks, but it has no major changes in 10 years. It took them till 2018 to offer drag and drop! The product is difficult to use, and requires paid professional services at every turn. It's not a SaaS solution as they advertise! Crownpeak did acquire 2 new products to diversify their platform, but again, it was a swing and a miss. None of the solutions integrate with one another, and both are priced higher with far less features than the competition. Bottomline, all of this leads to very low demand and recognition for the product. Ask 100 people in tech if they've heard about Crownpeak, I'd be shocked if 3 people say they have. If you think I'm a disgruntled employee that doesn't believe me, look at the numbers. The company has been around since 2001, and has had 7 CEO's. It's been in business for approximately 18 years, and it's a $10 M company. You tell me, does that sound like a company you want to work for???

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Crownpeak Response
7y
Thank you for your feedback. While there are some key inaccuracies in your descriptions of the product and business, I understand your frustrations. The acquisition of the company in 2015 has caused the company to experience changes in leadership, and I agree that CEO turnover can be difficult for employees striving to understand the vision and strategy of the business. Of course, we are the first to admit that we don’t always get it right and while the past six months have been difficult, we are now in a better position than ever before to use our strengths to better our products by investing in our people. We are sorry that you had this experience with us but encourage you and all to see what good the future has in store.

Explore other reviews about Crownpeak

5.0
Jul 17, 2022
Recommend
CEO approval
Business outlook

Pros

• areas of improvement opportunity • leaders take the time to hear their employees • encouraged to take time off / very flexible

Cons

• change can be difficult for folks at times and there has been a lot of change but we are headed in the right direction

1
3.0
Feb 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, strong customers, good collaborating

Cons

Lot of turnover & could use more organization

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