Company has potential, but avoid till 2025 - Anonymous employee Crown Castle Employee Review

2.0
Jul 23, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are very few sections of the telecom industry that have solid assets. Crown has long term leases on owned infrastructure - cell sites, fiber, and small cells. Working for a company with assets is preferable to working for a company that doesn't, like ATT, TMO or Verizon. Crown makes ALOT of money, so there's a chance to earn a good salary along with good benefits and stock.

Cons

The company is recently suffering from lacking an identity. Recent activist investor attacks have left it reeling with internal strife, layoffs, lack of direction, and poor C-level leadership. It has potential to be a great company, but for now it's a tough place to be. Of course, I was laid off along with 300 other last month so my perspective is a bit skewed, but I was there for nearly 11 years, so I watched the company go from being a great place to work to all of us wondering if we were next on the chopping block.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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