What Used To Be A Great Organization Is Becoming A "Burning Platform." - Anonymous employee Crown Castle Employee Review

2.0
Apr 15, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, Flexible work environment, Good organizational culture.

Cons

What used to be an incredible company is becoming the worst company to work for as compared to 8 years ago when we had one office in college point. This may be due to the many recent acquisitions and expansions. Highly bias and discriminatory approach towards minority employees regardless of work history, education, professional accomplishments, among others. Internal employee advancement or promotion is not regarded. Promotion is contingent on "yes men" and circle of friends. It would be nice if managers are given ethical trainings on how to communicate and motivate employees towards achieving the organizational goals. Additionally, the company need to understand that it is what it is today due to exceptional and loyal employees. Most of my colleagues are disconnected due to several bad management decisions. Employee talent, skill set, education and professional accomplishments is not appropriated nor regarded. This is how organizations loss talented "A" and "B" players to other organizations. I made a mistake of turning down an offer that is double my current earnings in the past, believing in crown. Just received another, I may be exiting soon!! Oh, C.E.O Jay is awesome by the way.

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Crown Castle Response
4y
Hi, thank you for taking the time to write this review. We believe that growing our business requires the best team, and that team excels when everyone’s voice is heard and ideas are shared. We'd like to learn more about your experience. If you feel comfortable doing so, please email us at MyExperience@crowncastle.com with the best way to get in touch.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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