No promotions, terrible management, major corporate drama, sweating the assets - Manager Crown Castle Employee Review

1.0
Feb 7, 2014
Recommend
CEO approval
Business outlook

Pros

They let you have a lunch hour but even then you are constantly asked where you are and what's taking so long. It's like being in jail. Another pro is when you hit rock bottom I guess it's only up from there??

Cons

Where do I start. Management is terrible, it's the classic case of promote someone to a level where they cant do as much damage where they are. They rotate director roles so you end up with a moron running a department that has 0 experience in that field. Compensation is terrible and they fire you when you reach your salary range top. Tons of drama and fear to control you. They write you up if you dont drink the Kool aid. Turnover is at an all time high there. Now because of the bad mouthing from the people that left you have Crown looking like a joke within the industry. Also you are now stuck with the bottom of the barrel when hiring. I experienced first had they hiring notorious people that have reputations of taking money under the table and stealing company assets. They are also left with new hires that are not liked or respected in the industry. Just remember Crown you lay in the bed that you make.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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