An outstanding place to work with great pay and benefits - Area Supply Chain Manager Crown Castle Employee Review

5.0
Nov 19, 2019
Recommend
CEO approval
Business outlook

Pros

Culture, Management, Pay, Benefits, Executive Engagement Crown has truly been a fantastic and exciting place to work. I have been promoted once and just took a position in a new vertical of the company. The work life balance and genuine caring of management (local and national) for employees is the best of any company I've worked for in my 1.5 decades in telecom. There is incredible opportunity to grow within the company and move into different verticals. There are many tools and management is supportive of the process of self improvement and vertical/horizontal movement . For higher level positions you need to be a self advocate and geographically flexible, but there are so many opportunities to be had. The CEO and executive management team is reachable via internal chat and email. They take live questions without filter on nationwide video broadcasts. They tackle tough issues and admit problems and seek solutions. No company is perfect, but I've never worked somewhere leadership is so approachable, human, and willing to work and engage with employees of every level.

Cons

Growing Pains from aggressive acquisition and new vertical build out

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Crown Castle Response
6y
Thanks for sharing your feedback! We're so glad you like our culture, our people, and our benefits - we believe these are only some of the things that make us a great place to work. We are in a period of growth right now, and we appreciate your advice to management on how to make meaningful change in this time of great opportunity. If you have any more thoughts or ideas, please feel free to share them through our intranet homepage or during one of our quarterly Company Conversations.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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