Great company with lots of benefits - Enterprise Account Executive Crown Castle Employee Review

5.0
Oct 3, 2019
Recommend
CEO approval
Business outlook

Pros

Great team environment, everyone worked together for the betterment of the company and customers. Benefits and culture are outstanding.

Cons

The internal tools could be better. CRM, mobility needs improving.

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Crown Castle Response
6y
Thank you for sharing your feedback. We listen to all views given here. If you were able to watch our last Company Conversation, you'll have seen us start to share some details on how we're going to improve our tools. Keep an eye on our intranet and in your email for more details on what this means and how you can share your opinion.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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