Would not recommend - Project Manager Crown Castle Employee Review

1.0
Aug 30, 2019
Recommend
CEO approval
Business outlook

Pros

The employees in most of the offices are great. I still talk to many people I worked with at Crown, and most of them are hardworking, knowledgeable, fun, and great to interact with in the day to day grind. The health benefits were great, compensation could be good depending on your role and team.

Cons

Leadership- There are some good managers to be found throughout the organization and you can sniff them out pretty easily, but overall there is a void of leadership within Crown Castle. It is evident that the sub-par leadership is not confined to one area, team, or group. It is an issue across the organization. Read the reviews on this site, they are more honest than the employee survey. It is also not surprising to see the leadership attempt to cover up the negative reviews with the positive ones. Communication- Leadership at Crown Castle SAYS the right things (or says nothing at all), but it is in their actions, or lack thereof, where you see the truth. The B3’s are talked up from management, but the actions behind them are lacking. Growth/Advancement- this is a “Who you know” culture. I personally have seen multiple roles filled by people with limited background for said role, while those with a proven track record of success are passed over for irrelevant reasons. Diversity- there isn’t much. Training- It is a sink or swim environment…or maybe float in a group with people that can help keep your head above water, hoping someone in a leadership role does not push you under. Culture – I sought out Crown Castle as a place to work when I started there. It was known as a great place to work and have a career. Somewhere you wanted to be. At this point the line to get out is longer than the line to get in. Many people have begun to leave, or left, and leadership will say it is because they “are not on board with change” . Many of these people (of which I am one) are more comfortable changing their entire employment than staying in an environment and culture that has become increasingly toxic and stressful. They are fine with change, it is poor leadership, lack of vision, and lack of support that they were looking to leave.

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Crown Castle Response
6y
Thank you for sharing your view and I wish you every success in your new role. I appreciate you taking the time to write such a thoughtful and detailed review. Feedback like this is taken seriously, and we look to use it to improve key aspects of our business. One example of this is learning and development (which you highlighted). Feedback on the desire for more comprehensive learning opportunities led to our announcement earlier this year that we were going to invest in building out a new approach that will better meet the needs of our teammates.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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