No Longer An Enjoyable Work Enviroment - Real Estate Specialest Crown Castle Employee Review

2.0
Aug 11, 2019
Recommend
CEO approval
Business outlook

Pros

Flexible schedule; freedom to take risks without being micromanaged; good medical benefits

Cons

Hard to promote if you aren't willing to move; directors won't backfill vacancies and employees get overwhelmed with work; dishonest information given during salary negotiations (being told you are being offered the most available when others hired the same month in the same position with the same experience were offered up to $4 more an hour; pay scales for each pay grade not available to employees; morale and attitude among employees has shifted to the point where people are not happy to come to work and are full of gossip and negative attitudes instead of the awesome, happy environment it used to be a few years ago

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Crown Castle Response
6y
Thank you for sharing your review. I'm glad that the flexibility we offer works for you, and that you're encouraged to take risks and innovate. I'd be interested to understand more of why you feel the culture has changed and how that's manifested itself. If you saw our CEO on the recent Company Conversation, you will have seen how important our culture and B3 values are are to him. We're also looking at how we can provide more in-depth answers to themes our teammates are raising - we should be able to share more on this soon on our intranet. Thank you again for your views. I'd really like to continue the conversation - you can find my details on our intranet by searching my job title. And if you don't want to do that, please keep engaging with the business via our intranet and Company Conversations.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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