DO NOT WORK HERE - Anonymous employee Crown Castle Employee Review

1.0
Jul 3, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Is this even a thing here?

Cons

Where to even begin? This company has gone downhill so fast. Every single new director position is being filled with outside Google employees. They've recently just laid off a good and hard working team of 15 people to afford these new Google people and started parading them around the office like the Macy's Thanksgiving parade. Talk about tone deaf and callous. This company rewards hard work and dedication with bonus cuts and lay offs! When you're no longer needed in your role, instead of being shifted to a new role, they just get rid of you. They don't treat employees like people, just numbers and figures in terms of how you're costing the company. They don't even spare a budget for paper cups and snacks! LOL what a joke! If you want to be treated as subhuman and a liability, by all means, apply. Your manager will be some wet behind the ears newbie who will need his hand held through every tough business decision. Live an hour away and need to work from home during a thunderstorm? TOUGH LUCK. We need everyone in the office to promote a nonexistent culture! Need help from HR to address sexual harassment? DON'T BOTHER. They'll sweep it all under the rug and pretend it didn't happen. Crown Castle is lucky it's not a publicly known company or it would have been rightfully torn to pieces in the media. What a terrible, unethical company.

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Crown Castle Response
6y
Thank you for candidly sharing your views. It's always disappointing to read about a teammate describing a poor experience of our business. The vast majority of employees tell us they enjoy working here - we consistently score around 90% engagement in our survey. However, we want everyone to have a great experience at Crown, because we know that helps our business deliver for our customers. You've raised too many individual points for me to cover here, but there are a couple of things it's important to highlight. First, we are proud of our culture and our B3 values are woven into everything we do. As an example, our CEO focused a large part of our last Company Conversation on our Be Accountable value, as it's core to our success. Second, we do not tolerate harassment of any sort in our business, and encourage anyone who's seen or experienced anything to raise it with their manager, a senior leader, or report it via our Alert Line. Thank you again for reviewing our business. We're going to continue to make Crown an even better place to work. I hope you come on that journey with us and then when you write a future review, that you feel things have improved from your personal perspective.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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