Not Smart or Fast - Senior Project Engineer Crown Castle Employee Review

1.0
May 16, 2019
Recommend
CEO approval
Business outlook

Pros

Good PTO, Maternity Leave, Nice gyms, decent pay,

Cons

Many of the other recent reviews covered a middle management issues that the EMT refuses to acknowledge or address. Does the BOD know what is going on? EMT certainly does after the Townhall forum on 5/2/2019 where there were about 300 questions asked to the EMT and they were all "white-washed". One of the questions was "will you please answer these questions honestly rather than glossing over them like you do on Glassdoor?" The issues are simple - you have grown FAST. You have promoted people that you were friends with (with little or no experience or qualifications other than they were your friend) some of these people do not have high school diplomas and are managing large district and area teams of highly skilled individuals with master's degrees and doctoral degrees. These middle managers are hiding behind their desks and pretending that they know what is going on. They are micro-managing teams on items like time cards (yes that got implemented hot and heavy in late 2018!) and quantifying data output because they do not know what their teams do - but they know the right people to be put into a management role. And in a management role - the bounty is plentiful as a 7E.

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Crown Castle Response
7y
I’d like to thank you for sharing such a detailed review. You raise more points than I’m able to answer in this short response, but I’d greatly appreciate the chance to discuss in confidence your experience in more detail. If you’re willing to chat, then you can find my contact info by searching my role title on our intranet. We know that we’ve grown quickly, and sometimes our processes and tools have struggled to keep pace. Leadership is one area where we’ve identified where there is more we need to do – that’s why we’re investing in our Leading at Crown Castle approach, which will touch every single people leader across our business. But it’s not just leadership where we are focused -- we also want to help everyone feel recognized, and have a great career with Crown, and that’s why we have a number of things planned in these areas this year. Our values and business ethics are the cornerstone of our business. If you have concerns in these areas, I’d always advise talking with your leader. However, if you don’t feel able to, you can also talk to a senior leader or use our Alert Line, which can be found on our intranet home page.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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