Thankful to work here - Anonymous employee Crown Castle Employee Review

5.0
May 3, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I feel lucky to have found this company, and I don’t plan on leaving. In my experience, the companies who truly care for employees are few and far between. I’m disheartened by those who feel otherwise and hope they feel empowered to go to alertline or how do you expect change to happen? I’m confused by the comments that say this company is too concerned about growing the bottom line -at the end of the day people, this is a business, and we are all in it to succeed and make money. This company has grown so fast in the last few years and obviously there will be bumps along the way. Life is too short to be unhappy, so if you’re unhappy, maybe it’s time to move on but the grass likely wont be greener. The 401 match and stock award are incredible. The salary is great. Overall, I’m happy to go to work each day. Most people are genuinely good although there seem to be more toxic people than when I started.

Cons

The generosity of this company has bred entitled employees.

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Crown Castle Response
7y
We appreciate your feedback! We’re glad you work here as well and love that you want to stay with us. Thanks for telling us that you feel we have great benefits – we work hard to try and ensure that they meet the needs of our people. We also agree that managing people is a specific skill – that’s why we’re investing in our people leaders with our ‘Leading at Crown Castle’ learning program. Please keep the feedback coming – you can contribute via our intranet, team meetings, or our Company Conversations.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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