I love working for this company and the leaders that enable their employees to succeed. - Real Estate Specialist Crown Castle Employee Review

5.0
Feb 25, 2019
Recommend
CEO approval
Business outlook

Pros

Family oriented values are at play.

Cons

B3 values seem to be on the way out as internal communications have been pushing smart and fast.

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Crown Castle Response
7y
Thank you for taking the time to leave a review. I’m glad that you love working here – I feel exactly the same. I appreciated your thoughtful comment around our values and Smart & Fast. Regarding your comments, I am happy to say that our B3 values remain a core part of what makes our people and business special. Our Smart & Fast mindset is focused on the way we make decisions in our business. The very first part of the Smart & Fast description is that we “ground every decision in our B3 values”. To achieve our goal of leading the nation’s digital transformation, we need to live and breathe both our B3 values and Smart & Fast. You’re right that we have been focused on generating awareness and understanding of Smart & Fast recently – so I can see how this might be perceived as moving away from a focus on our values. That is not the intention. We’ll use your feedback to help keep us grounded in promoting both our B3 values and Smart & Fast. Thanks again for taking the time to share your thoughts, and please keep engaging via our communications channels (or reach out to me directly).

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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