Wearing a scarlet letter - Researcher Crown Castle Employee Review

1.0
Sep 3, 2016
Recommend
CEO approval
Business outlook

Pros

Some of the most outwardly nice people I've known to work with. Clean office. Plenty of leftovers to pick through once all of the real employees get to eat.

Cons

I worked here as a contractor. Anyone who has worked here will likely immediately know what I'm about to start talking about, due to how prevalent the issues are. When I first started at crown castle, as a contractor, the stock price was around $76. Now it is around $96. My purpose of stating this is not to take credit for their performance. It is to illustrate that is a company doing very well financially. Their net profit margin this year is nearly 9%. I could list more metrics, but let me save you the time and tell you that they are very good. Because of this, or maybe despite this, they have very good benefits for their REGULAR employees. For example, I overheard my colleagues complaining about having a deductible on their insurance this year. Departments have a yearly trip that they take where they spend a week elsewhere in the country and have work parties. The group I was associated with had one such week long party where the rooms at this place ran over $300 a night. They have fairly regular employer paid lunches. Generous holidays. Go look at their benefits yourself, you will be impressed. I was, anyway. However, since I was a contractor, I got none of them. No paid time off. No sick time. No holidays. When the regulars get an early day, what do the contractors get? They can leave if they want, but they have to make the time up. What if the office is flooded for two days and the contractors are explicitly told not to come to work, what happens? They don't get paid. What about the smaller stuff? Well, when the regulars get lunch, the contractors are told they have to eat AFTER everyone else. I've never in my life had anyone tell me anything like that. When they have their little non yearly office parties, the contractors get told that they can't attend. Monthly morning tea? Sorry. So, one might think then that it's all the more motivation to become a regular employee for this company with its great benefits. That may work for some. But in my experience and that of others, there are opportunites only for some. Consider a scenario--two employees start at the same time. One a young man, one a young woman. How weird would be if all of these 40+ year old managers introduced themselves to one and ignored the other? That's what happened to me. The managers were male the new employee was a female. These entry level jobs that contractors could aspire to, they're either set aside for nepotism or set aside for a particular gender. I was always told that nepotism was bad, but until I sat and heard a woman talking about how her husband directly got her brother a job, I didn't have cause to believe it. The way some landlord customers are treated are pretty abhorrent, too. I won't get into that, though.

Explore other reviews about Crown Castle

5.0
May 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work. Although there has been a lot of change over the past few years, I feel the company is back on track. Culture has been dramatically improved.

Cons

Not much at this time. Still lots of change ahead though as the company transforms into a tower focused company.

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

Depending on who is running your team (I’ve had 3 different team leads in the 3 years that I’ve been a full time employee,) some have provided great mentoring, and have taught me a lot.

Cons

Job security is extremely unstable, and employees often feel like they are one decision away from becoming part of another layoff statistic. In my experience, women were not always treated equitably compared to their male counterparts, depending heavily on the leadership structure within the department. The company also showed limited willingness to accommodate health conditions, often searching for loopholes to minimize support, assistance, or benefits during times when employees and their families needed them most. Leadership roles often felt transactional and tied directly to the company’s immediate operational goals. For example, when a department needed growth, leadership would bring in individuals with strong industry relationships, connections, and expertise to help expand profitability and establish the department. However, once those goals were achieved and the leader’s network or strategic value had been fully utilized, the company would frequently move on from them—either through reassignment or termination—in favor of the next person who fit the company’s evolving objectives. Overall, the culture created an environment where many employees felt expendable rather than valued long-term.

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