Great Company - EMT-B CrowdRx Employee Review

I worked this job part-time while in medical school in San Francisco, after 3 years of experience in 911. Part-timers basically get to choose their schedule and what shifts they work, which was a godsend for me. Most of the calls are simple (bandaids, Tylenol, etc.) but enough random stuff happens that at least one call is interesting, and people are always happy to see you (not always true in 911 lol). Great job for baby EMTs and for old, crusty medics/EMTs that need a break and don't want to bend over for the IFT overlords. Most shifts are pretty chill, but if you want some more excitement, there's always Chase Center games and the music festivals, which can get pretty busy. Management is surprisingly good for private EMS. The 3 main supervisors/ops managers I worked with (Sam, Valiant, Nicolette) are all very organized and very kind/flexible, which is a surprise for a company related to AMR. I never write Glassdoor reviews, but I really wanted to shout out this company because it's paying my rent and letting me stay in EMS while in medical school, which I didn't think was possible. When I graduate, I hope to pick up a few contracts as an EM doc.

A little frustrating that there's no offering of AHA renewals, EMT cert renewals, etc. However, I know not even AMR San Francisco offers these despite being a 911 provider, so I think it's an AMR SF problem rather than a CrowdRx problem. They do have occasional virtual CEs that get emailed out. Training was also a little sparse. I came in with a ton of experience so I didn't need it. But, when I was at my orientation and when I was working with a first-time EMT, I could tell some were struggling a little bit with knowing what to do. If this is your first EMS job, I really encourage you to practice running calls with any seniors you work with or to think about what you would do in different scenarios.

Exciting large-scale medical assignments at concerts, festivals, marathons, and national events that challenge clinical skills and adaptability in ways few roles can. Working alongside exceptionally capable and dedicated physicians, EMTs, paramedics, and RNs who remain professional and deliver excellent patient care despite the organizational dysfunction. Unique opportunities to strengthen teamwork, apply clinical judgment and critical thinking in complex, high-acuity field environments. Flexible Schedule.

CrowdRx’s culture prioritizes politics over professionalism, optics over integrity, and sycophancy over substance. Promotions and event access hinge on flattery and favoritism rather than competence or contribution. Accountability is selective or nonexistent, and HR issues are managed through image control, not resolution. Management’s fixation on optics and brand perception has fostered an environment where transparency is discouraged and retaliation is a recurring theme. Operationally, chronic disorganization and poor communication leave frontline teams without reliable guidance or feedback. Leadership is reactive, fragmented, and frequently absent when it matters most, providing little direction or meaningful support. Policies shift without notice, standards change without explanation, and transparency is routinely replaced by rumor, speculation, and quiet sabotage. Feedback, if provided, is vague or vindictive rather than constructive, and professional reputation often depends on subjective undisclosed judgments instead of measurable performance. CrowdRx operates in an environment where perception outranks integrity and retaliation replaces accountability. Morale is fragile, turnover is high, and yet providers continue to deliver exceptional patient care -- their dedication remains this organization’s only enduring strength.