Hours are grueling - Patient Access Lead Crossroads Employee Review

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The company offered basic benefits for full-time employees.

Cons

Excessive workloads were assigned without appropriate compensation.

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Crossroads Response
1d
Thank you for taking the time to share your experience. We appreciate and value your input. We will investigate your concerns and address appropriately. Again, thank you for your insight. It helps us make Crossroads a better company for our employees and patients. If you would like to provide further feedback, please feel free to reach out to us directly at hr@ctc.care.

Explore other reviews about Crossroads

5.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Our opinions and ideas are always taken into consideration when our supervisor asks for our input! she always includes us in the things are should be included in and she doesn't ever let anyone's opinions go unheard.

Cons

I would change the pay according to the amount of work that's being done on a daily.

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Crossroads Response
1mo
Thank you for taking the time to write a thoughtful review! We appreciate you sharing your experience with us and are glad to learn that you are enjoying working at Crossroads. If you’d like to provide further feedback, please email us at hr@ctc.care.
5.0
Apr 5, 2026
Recommend
CEO approval
Business outlook

Pros

I feel that the work we do is very rewarding and your voice is heard. I have total confidence in the services we provide for the patients and commitment of our team!!

Cons

I personally think that my job here needs a increase of pay across the board due the amount of responsibilities that this job requires. I also think that due to the sensitivity of this field when employees feel valued and are not required to work to jobs to pay the bills then it offers better services to our patients. I also think that there should be more rewards for completing trainings and extra task on time due to the fact that we are not allowed to go in to over time so taking the time out of our busy day to complete these task causes more presser on us.

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Crossroads Response
1mo
Thank you for leaving a review! The work we do here is truly inspiring and rewarding! We hear your feedback, and it does not go un-noticed. We will investigate your concerns and address appropriately. Thank you again for your insight. If you would like to provide further feedback, please email us at hr@ctc.care.
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