The WorkSmart software does make timekeeping easier, but the screenshots & webcam photos can feel invasive at times.
Teams can be restructured suddenly. This may mean reporting to a new business executive, focusing on a new brand, or shifting focus entirely.
The company doesn't share long-term plans outside the senior leadership team, so there is no clear vision/mission/roadmap for the future. All plans are quarter-by-quarter, combined with point #2, this can cause some whiplash.
Promotion opportunities for non-technical team members are limited. For technical team members, promotion opportunities are ample, and many people move up in the ranks quickly. This can feel unfair.