Pros
Work from home and great pay.
Cons
This company thrives on dysfunction, disorganization, and fear. You are constantly walking on eggshells, constantly having to fight for accurate payment for work you've already done, and constantly having to take a stand to receive the most basic things. Here are 3 big things, out of many, that make this a horrible place to work: 1. Worksmart: this company forces you to download a tool called Worksmart, which tracks your activity while you are signed in. It takes screenshots of your screen, photos of you, and counts your keystrokes. It is very intrusive, and worse, it is counterproductive. You are focused on playing the Worksmart game to ensure accurate pay, more than being focused on doing your job to the best of your ability and producing consistent, high-quality work. 2. They present an attractive benefits package, but it is almost entirely a delusion. For instance, they tout their "unlimited vacation policy." Sounds good on the surface, right? Well, actually it is a way for this company to offer you less PTO than you would get anywhere else. By keeping the policy vague and "up to your manager's discretion," they are able to avoid giving the standard benefit of PTO. I know for a fact that there are many people, even higher-ups, in this company that actually get zero PTO. And any PTO that you ARE approved for, they make sure you have to fight for it, field numerous complaints about it, and be made to feel bad for even asking for it in the first place. You will not get holidays off, either, so don't think it's being made up for through holidays. 3. There is zero room for advancement, zero opportunity for bonuses or promotion, and zero support for improving processes and procedures to make them more efficient. No professional development opportunities, no education, and pretty much nothing here to actually invest in employees and teams. In closing, this company treats people as though they are machines. I loved the team that I worked with, but other than that, I was ecstatic to be done with Crossover when my contract ended. I would strongly advise against working here if you have any other option. The money is not worth it - during my time there, I knew several people who had full breakdowns due to the stress and strain of working at this company, and had to leave to preserve their own mental health. Everyone I worked with referred to the company itself as "soul-sucking," and the only bright spot was our team. Hopefully, I'm not coming off as just a disgruntled employee - I actually left the company on great terms with everyone. I'm writing this purely in hopes that this information will help someone in making their decision. Take your talents elsewhere, where they will be appreciated and honed. (I also want to add that while I was there, I was pressured several times to write a favorable Glassdoor review for the company. I refused to write a review at all, because I knew my review would not be favorable and that they would be able to track it back to me. Makes me wonder about the 4 and 5 star reviews posted by current employees. Some may be genuine, but some also may have been posted by folks who weren't in a position to say no.)
