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Crossover Health

Is this your company?

Run from Crossover Health...They are not what they seem. - Project Manager Crossover Health Employee Review

1.0
Mar 23, 2015
Recommend
CEO approval
Business outlook

Pros

Some very smart, skilled professionals committed to making a difference in the way healthcare is delivered. Lots of young, fit, attractive employees. Compensation was quite good. The company mission is a very good one, and the people they hire do extremely good work. On-site clinics have top-notch equipment and are a wonderful departure from the patient environments most people are used to with healthcare. This is a difficult review to score, because so much of Crossover is awesome, wonderful, and amazing. But, all of the good is overshadowed and unraveled by the following cons...

Cons

On the surface, Crossover Health (also known internally as XO), seems like an amazing place to work, and it is for many. Unfortunately, the three founders let the Chief People Person serve as their public face and call the shots on far too many matters, which undermines the values and professional nature of the organization and strips the otherwise strong fibers of the people who work there down to an environment that is uncomfortable, intimidating, dishonest, unprofessional, unethical, and inappropriate. HIPAA violations: As one example, Crossover failed to end confidential medical records access to a terminated employee who, weeks after termination, was still getting private medical test results and patient information of employees at a major tech company for which XO provides medical care. Unfortunately, compensation is very good, so, too many people tolerate the underlying declining culture out of fear of retaliation, and in order to protect their above-average salary . In the last year, three core members of the team have been fired in retaliation for speaking out against unethical behavior by the aforementioned certain person in top management, and several others have left on their own because of the same person's behavior. Although the founders are very decent human beings at their cores, their lack of control or influence on the aforementioned will likely be their undoing, which is very unfortunate, because the company mission is a very good one, and there are still lots of really good medical professionals working there trying to do the right thing.

Explore other reviews about Crossover Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and inclusive environment good pay

Cons

I don’t have any complaints

1.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Care model is a good one Nurses and providers are able to to give really good care

Cons

Crossover Leadership and HR handle things poorly . Remote supervisors and leaders seem to be easily swayed and fooled by people who are poor performers - including fellow nurses who are in leadership roles; they are able to use and manipulate the system , they leave work for those of us who are hard working, convince leadership of false narratives and spread lies. Certain individuals are able to manipulate this system to skillfully serve their own needs and throw others under the bus in the process . There have been some really good people . Sadly, people with a good work ethic, strong clinical skills, and good hearts have been victim to this. A lot of foolery and denial is going on here at crossover behind the scenes by senior management and HR.

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