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      CrossKnowledge

      Engaged employer

      CrossKnowledge reviews

      Changing changes - Customer Success Manager CrossKnowledge Employee Review

      2.0
      Jun 2, 2025
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Human leadership - Great colleagues in the CSM team - Flexible work models and hours

      Cons

      - Product development strategy - Changing changes with no clear direction - Lack of entrepreneurial spirit - Processes before client centrism

      Explore other reviews about CrossKnowledge

      5.0
      Mar 14, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Exceptional company to work for.

      Cons

      Nothing negative. Great company to work for.

      4.0
      Nov 20, 2017
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall great company culture and lots of perks. Really great people and actually a great suite of products that you can stand behind when speaking to current and prospective clients.

      Cons

      Salary much lower than that of equivalent positions in the area. Tendency to undervalue talent and no real growth opportunities. Direction of organization often unclear.

      3
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