Bad management - Customer Success Manager (CSM) CrossKnowledge Employee Review

3.0
Oct 31, 2025
Recommend
CEO approval
Business outlook

Pros

the colleagues are trully great.

Cons

Bad management. They are not making decisions. CrossKnowledge is part if Regent now, And there is no investment. Almost all employees are on quit resignation mode.

Explore other reviews about CrossKnowledge

5.0
Mar 14, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exceptional company to work for.

Cons

Nothing negative. Great company to work for.

4.0
Nov 20, 2017
Recommend
CEO approval
Business outlook

Pros

Overall great company culture and lots of perks. Really great people and actually a great suite of products that you can stand behind when speaking to current and prospective clients.

Cons

Salary much lower than that of equivalent positions in the area. Tendency to undervalue talent and no real growth opportunities. Direction of organization often unclear.

3
See reviews by: Helpful|Rating|Date|All