Decent opportunity, but little support from company - Substitute Teacher Cross Country Employee Review

2.0
Mar 2, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours and decent pay

Cons

Lack of support from company Schools often violate labor laws (rest breaks and lunch breaks) and when they do, CCE does not advocate for teachers or punish schools who continually take advantage of teachers

Explore other reviews about Cross Country

5.0
Jan 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and calm work environment.

Cons

Not many opportunities to move up in company.

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Cross Country Response
4mo
We really appreciate you sharing your experience working with Cross Country, and we’re very happy that you found it to be a positive one. We look forward to helping you achieve all of your career goals. Thank you!
1.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing in my short dealings with them.

Cons

This is a company that places healthcare providers for locum assignments. My experience was that I accepted an assignment (they reached out to me) and rearranged my life and the lives of my other co-workers to accept an assignment. Then, I received no communication until an email with regrets that the assignment parameters were changing. I took great pains to ensure they knew that I did not have a specific credential and my rep apparently did not know the credential was required for this assignment. Extremely poor interaction, lack of communication. There are many, many companies that do this work that are great to partner with - avoid this one. As a locum, you are already stepping into an unfamiliar role and you must be able to trust the information you are provided with at the outset. Additionally, it often takes Herculean efforts to arrange schedules to be able to pick up assignments on the fly. This company is not trustworthy and they do not seem to care about the inconveniences they cause or the revenue / opportunities lost due to their carelessness or ignorance.

1
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Cross Country Response
5d
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. At Cross Country, we strive to provide exceptional service and support, and we take concerns like yours seriously. We appreciate your comments and would welcome the opportunity to learn more about your experience so we can address your concerns and improve moving forward.
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