The head of the company, Michael, is a big visionary who likes to preach working hard and doing whatever it takes to hit goals. And the employees who work at Crisp all want to achieve this -- they are all hardworking, dedicated, and truly care about making a difference.
The problem boils down to the underlying toxicity in the office. For one, compensation varies greatly between different roles and employees are dissuaded from discussing it with one another (which is illegal). The base salaries are incredibly low and because there is no overtime, you can spend 60-70 hours easily working and if you don't hit a goal, you still won't get anything. If a team isn't hitting their goal, the CEO will give an incredibly passive-aggressive speech about how people aren't trying hard enough. However, I never once saw the CEO look inward to improve his leadership skills. He would occasionally get feedback but rarely did anything about it. Instead, he would say that the employee wasn't a "cultural fit" and would leave it at that.
The other issue is that Crisp targets younger employees because they don't know better. This results in the employees getting under-compensated and taken advantage of. In addition, employees are constantly told that Crisp is the best opportunity they'll ever get in an attempt to scare them off from looking for better work. When in reality, every person I know who has left Crisp has been way better off because of it.
One final note on Glassdoor. Some of the positive reviews you see on Glassdoor are true. However, many of them are not genuine. This is because leadership will pick a group of 2-3 people at a time to write a review and will give them a deadline of a week. They encourage "honest feedback," however, as an employee it is not anonymous because they know exactly who is writing them. As a result, employees feel pressured to write reviews that are more positive than they might necessarily be.
