A pattern of concerning management decisions - Anonymous employee Crema Employee Review

1.0
May 9, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Super talented people! Engaging work and collaborative teams. Billing allocation structure for clients works great for employees to avoid tedious time tracking. Seems wonderful but management decisions are trending in a concerning direction.

Cons

Promotions and performance feedback felt inconsistent Clients seem to feel Crema is expensive compared to other agencies, while staff is paid much less than market salary I didn’t feel supported by management outside of skill growth discussions, even when faced with serious project or client concerns. I felt like career questions were never really addressed. Despite employing a fairly high % of women compared to my other experiences in the tech industry, it seemed to me that women were and are under-promoted and potentially underpaid compared to male coworkers of similar experience and roles Patronizing and sexist comments from male leadership seem to go by without apologies or consequences, despite promoting a culture of psychological safety and constant improvement. I saw women and people of color’s perspective’s disregarded. These problems exist throughout the industry, but the response to it insisting that sexism absolutely doesn’t exist there and firing women involved in speaking about it (and fired the primary woman the sexism concerns were about) really disturbed me, especially considering regularly touting a bold people-first culture with open door policies. Christianity is a notable piece of the culture, cliques and company history, if that's not something you're comfortable with at work

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5.0
Jul 28, 2025
Recommend
CEO approval
Business outlook

Pros

Crema is packed with brilliant, senior product professionals who thrive on solving complex, enterprise-level challenges. This is the team you hire when you need it done right, mission critical or strategic advantage. A strong culture of camaraderie and shared excellence makes every day feel like you're leveling up. The company truly rewards action if you’re a builder, a doer, or someone who leads through execution, you’ll thrive here. Leadership fosters an environment where values-driven delivery isn’t just a mantra clients feel it too, and often stick around for that very reason. Clients love our ability to work through the natural challenges that happen with doing big audacious things, and find that unusually refreshing as the team doesn't shy away from disagreement/tension & often leads the solution to it. After 10 years I can confidently say: the Crema experience is deeply fulfilling and growth-oriented. Dan & George are top notch owners, and you get work alongside them and their incredible leadership team. Really great benefits & incredible work life balance. Work hard, but leave work at work. Unlimited PTO.

Cons

The nature of enterprise work means long sales cycles and strategic ambiguity are part of the territory. It’s exciting, but can also be unpredictable. Strategic priorities can shift as enterprise clients navigate their own internal politics and change management.

1
5.0
Jun 20, 2025
Recommend
CEO approval
Business outlook

Pros

Crema fosters an entrepreneurial spirit where your voice is genuinely heard by leadership. You’ll be challenged in the best way—given the space and responsibility to learn by doing. What might take a decade to experience elsewhere, you can achieve in just half here. The team is full of smart, experienced, and supportive peers. The culture is fun, collaborative, and the downtown KC office is beautiful and energizing. Clients are wonderful! It's a hybrid environment with set ITO days that make the most of the team’s time together.

Cons

Crema isn’t for everyone. If you prefer highly structured environments or struggle with ambiguity, this may be a tough fit. Projects are often complex and fast-moving in the B2B space, so being adaptable and eager to learn is KEY!

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