Don’t waste your time - Settlement Success Manager CreditAssociates Employee Review

2.0
Jan 17, 2024
Recommend
CEO approval
Business outlook

Pros

Over all, this company used to be great. But with poor management changes it’s gone downhill. There’s only 1 Pro now…free lunch on Mondays

Cons

Management is terrible. Bad communication is a huge problem. One day you’re working on project A and then the next on project B…but you won’t know of the change until the last minute Due to poor management there’s been high turnover, especially of great employees. So every dept has a shortage which means everyone is doing 100 different jobs. Bonuses were cut while work load increased Not a very truthful company, they keep their clients in the dark about a lot of things

Explore other reviews about CreditAssociates

5.0
Jan 26, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, good coaching and training and support.

Cons

Sometimes staffing and call volume

2.0
May 3, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free catered lunch on Mondays Amazing coworkers

Cons

Poor management Favoritism Money hungry Bonus potential is manager based. Only go to customer service if you work here. It’s the only department that treats people like actual humans.

2
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