Credit Control needs to get some Control... - Debt Collector Credit Control Employee Review

3.0
Jun 13, 2021
Recommend
CEO approval
Business outlook

Pros

Close-knit work environment, you spend so much time with your co-workers that you end up building bonds with them and you can make some great life-long friends. Decent bonus structure; maximum bonus monthly is $3,000. Management gives out incentives through fun competitions.

Cons

Management are all so close in and outside the work place that at times the professionalism goes out the window. Favoritism is apparent. Certain collectors find different ways to rig the system, or find a way to get the routed calls. Inconsistent training and policies. Annual compliance testing is falsified. Unethical business practices.

Explore other reviews about Credit Control

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, environment, office cleanliness, people

Cons

None at this time, great place

3.0
Nov 29, 2025
Recommend
CEO approval
Business outlook

Pros

I think their is a lot of potential for growth, will most definitely earn good money! If you can stay focus on the job and not let anything distract you, you can grow. Gems of individual their that are amazing. Top management are amazing! They really try!

Cons

In trianing they talk about attendance and attitude. Their motto is even "doing the right thing, the right way, everday," as someone who constantly brings these things to a work environment and strive for those aspects, MOST of the tenure employees and leadership don't exemplify these mottos, they walk around with more inflamed ego and lack of acceptance. If you don't fit into the culture, but still bring the work ethic, it will be a tough time. Hard work doesn't mean much. If you don't fit the mold, it won't be an enjoyable work environment. The lack of inclusion and diversity is disturbing.

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