Does Credit Acceptance pay their employees well?

According to anonymously submitted Glassdoor reviews, Credit Acceptance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Credit Acceptance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Credit Acceptance?

68% of Credit Acceptance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Credit Acceptance 4.4 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Credit Acceptance?

Market Area Manager (202) , Credit Analyst (30) , Collector (28) , Collections Specialist (19) , Customer Service Representative (15) , Front End Collector (15) , MAM (14) , Redemption Specialist (13) , Manager (12) , Supervisor (10) , Director of Sales (8) , Title Specialist (7) , Business Analyst (6) , Collections Representative (6) , Sales (6)

What are the pros of working at Credit Acceptance according to real employee reviews?

"great benefits and company events" ((in 110 reviews)); "Good pay and can construct your own schedule" ((in 70 reviews)); "Very corporate but people are great." ((in 50 reviews)); "Team members are great and helpful." ((in 29 reviews)); "Training and support are great" ((in 21 reviews))

What are the cons of working at Credit Acceptance according to real employee reviews?

"They will know a manager is a problem and let them contiue in their position." ((in 18 reviews)); "Upper management is also receptive to feedback and suggestions." ((in 12 reviews)); "Less growth opportunity." ((in 5 reviews))

What are employees saying about Credit Acceptance redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Credit Acceptance redundancy and their outlook for job security at Credit Acceptance in 2026.

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Credit Acceptance

Credit Acceptance reviews

I learned a lot about the sub-prime industry/ Corporate America. - Credit Analyst Credit Acceptance Employee Review

3.0

May 30, 2014

Credit analyst

Recommend

CEO approval

Business outlook

Pros

The best reason to work at CAC is the competitive pay and their dedication on being a Top Employer, not only the state of MI but in the country.

Cons

80% of the companies clients are unprofessional considering that your working in the sub-prime industry, you tend to deal with very irate people. From the dealers to the actual customers, it can be frustrating dealing with it on everyday basis. I recommend having very thick skin.

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5.0

Jun 30, 2026

Market area manager

Recommend

CEO approval

Business outlook

Pros

Pay Support and training Great peers

Cons

Product needs some enhancement to remain competitive

5.0

Jun 9, 2026

Senior director

Recommend

CEO approval

Business outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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Jobs at Credit Acceptance

Associate/Mid Level/Senior Analytics Reporting Analyst

Director, Predictive Modeling and Machine Learning

United States

US$251K - US$292K /yr

(Employer provided)

View job

Senior Manager, Predictive Modeling and Machine Learning

Remote

US$221K - US$259K /yr

(Employer provided)

View job

Senior Analyst, Predictive Analytics and Machine Learning

United States

US$128K - US$165K /yr

(Employer provided)

View job

Director of Sales Strategy and Analytics

United States

US$200K - US$233K /yr

(Employer provided)

View job

Credit Acceptance reviews FAQs

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I learned a lot about the sub-prime industry/ Corporate America. - Credit Analyst Credit Acceptance Employee Review

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