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      Credit Acceptance

      Engaged employer

      Credit Acceptance reviews

      Insecure incompetent supervisors in the Redemption Dept. - Redemption Specialist Credit Acceptance Employee Review

      1.0
      Nov 20, 2013
      Redemption specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people, decent work environment, good company culture. Upper Management is solid. Ebonics is allowed when speaking with customers if that's your dialect.

      Cons

      most supervisors are hired from within and have no prior experience in supervision of employees so can overreact when a small issue arises. No positive reinforcement by supervisors.

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      5.0
      Jun 11, 2026
      Compliance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is good and management cares about employees

      Cons

      None that I can think of

      5.0
      Jun 9, 2026
      Senior director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

      Cons

      The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

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