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Crane Payment Innovations

Part of Crane NXT

Engaged employer

Negative Changes - Anonymous employee Crane Payment Innovations Employee Review

1.0
Aug 20, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

the ability to work remotely/hybrid has been a significant benefit

Cons

I've been with this company for several years, and it has been a fairly decent place to work until recently. With the arrival of new leadership, the work environment has changed significantly. The new management team tends to micromanage and does not seek or value employee input. This shift from a previously collaborative and self-managed environment to one where directives are imposed has been challenging. It feels like our experience and advice are overlooked, which has impacted morale. I hope the leadership will consider more employee feedback in the future.

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Crane Payment Innovations Response
9mo
Thank you for taking the time to share your experience. We understand that transitions in leadership can bring about changes, and we recognize that this can be challenging, especially when it impacts how employees experience day-to-day operations. Your feedback is important to us, and we appreciate your perspective on the evolving work environment. While we may not always be able to respond to every concern directly, we are committed to fostering a workplace culture where all employees feel heard and respected. If you’d like to share more about your experience or offer additional comments, please feel free to reach out to our HR team at hr.feedback@cranepi.com.

Explore other reviews about Crane Payment Innovations

5.0
Nov 17, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great office space, nice cafeteria, good work-life balance

Cons

most people work from home

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Crane Payment Innovations Response
6mo
We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great product line up across several industries

Cons

Upper leadership out of touch. Continually cuts people to save money while sacrificing customer support in the process.

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