Very positive changes with new leadership - Manager Crane Payment Innovations Employee Review

I'm genuinely encouraged by the direction our new senior leadership team at CPI is taking. They seem to understand that building a successful business requires more than just product management and engineering. It takes a holistic approach. I'm seeing a much-needed shift in mindset. Historically, our company has been heavily focused on meeting the expectations of corporate and senior leadership, often at the expense of truly listening to our customers. Now, there's a noticeable change. Our customers are becoming the central focus, and the senior leadership team is aligning itself with their needs and perspectives, rather than the other way around.