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Crane Payment Innovations

Part of Crane NXT

Engaged employer

Hectic - Field Service Technician Crane Payment Innovations Employee Review

3.0
Aug 20, 2025
Recommend
CEO approval
Business outlook

Pros

Paid to drive Decent amount of freedom My local manager is very nice and accommodating

Cons

Very hectic company. Nothing seems planned. Not sufficient training would like more in depth not two hours looking at a two pocket and then the rest is learned in a computer screen. No communication or very little especially from branch to branch and corporate. We are straying far from money for example we are now cleaning shoe boxes at dsw and calibrating scales at target. I know many people at CPi left their past companies because they kept picking up pointless contacts that stray far from the company’s main focus like money for us. I don’t think a distinguished bank would want to know we also clean shoe boxes and we don’t wanna keep going further down that rabbit hole

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Crane Payment Innovations Response
9mo
We appreciate the time you took in sharing your experience and understand your concerns around training, communication, and clarity regarding new service lines. As we expand our offerings to meet evolving customer needs, we recognize the importance of ensuring our teams are well-prepared and supported. Feedback like yours helps us identify where we need to improve and if you feel comfortable, we invite you to share your feedback with our HR team at hr.feedback@cranepi.com. We’re constantly working to balance innovation with focus, and your perspective is important on how that impacts our business.

Explore other reviews about Crane Payment Innovations

5.0
Nov 17, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great office space, nice cafeteria, good work-life balance

Cons

most people work from home

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Crane Payment Innovations Response
6mo
We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great product line up across several industries

Cons

Upper leadership out of touch. Continually cuts people to save money while sacrificing customer support in the process.

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