employer cover photo
employer logo
employer logo

Crane Payment Innovations

Part of Crane NXT

Engaged employer

Robot culture - Anonymous employee Crane Payment Innovations Employee Review

2.0
Feb 26, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is competitive in the market if you can get through the ridiculous hiring/interview process.

Cons

Micro managers who ultimately want a bunch of robots who they can control every movement. Monitor your availability at all times like a toddler, complete big brother syndrome. Zero autonomy even with people who’ve done this work for decades. Too many Chiefs , not enough Indians. Way too much middle management fluff sitting around in meetings working on micro management strategy rather than getting some work done and helping with things that matter. Hypocrisy related to performance. Direct manager gives you a great review, Upper management determines your merit increase based on how much they can impress their boss by being stingy. Zero mentorship programs, no path to advancement Years of service don’t matter. You can work here for 15 years and they’ll hire someone off the street to be your manager. No clear internal advancement path. Firings at the beginning of every year, followed by promises it won’t happen again, followed by hiring a bunch of people. Rinse and repeat. Individual competitive culture. They don’t focus on teamwork. They only care about looking at individual metrics they deem important rather than the team as a whole and the final result. I really don’t recommend working here. Pretty much everything that’s wrong with corporate work culture in the USA.

avatar
Crane Payment Innovations Response
1y
Thanks for sharing your feedback and we're sorry to hear about your experience, especially around management, career development, and work culture. We're continually working on making things better and creating a more supportive environment where everyone feels valued and heard. If you’d like to share more, feel free to reach out to our HR team at hr.feedback@cranepi.com, as your input helps us understand where we can improve as a business.

Explore other reviews about Crane Payment Innovations

5.0
Nov 17, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great office space, nice cafeteria, good work-life balance

Cons

most people work from home

avatar
Crane Payment Innovations Response
5mo
We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great product line up across several industries

Cons

Upper leadership out of touch. Continually cuts people to save money while sacrificing customer support in the process.

See reviews by: Helpful|Rating|Date|All