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Craftwork Coffee

Is this your company?

NOT a normal barista position. - Barista Craftwork Coffee Employee Review

2.0
Jan 6, 2022
Recommend
CEO approval
Business outlook

Pros

Overall everyone is friendly. Flexible with scheduling.

Cons

If the location that you work at isn’t busy you will be expected to “find busy work” which could be anything from helping the leasing team, cleaning the bathroom (???), and basically being a concierge. They want you to keep a detailed record book of interactions you have with residents/customers. They call this the “resident roster“. They also want you to write down any “information” that may be “helpful” in future interactions with your coworkers. Some of this info includes- their full name, who they live with, where they work, where they go to school, if they have pets, and even their apartment number. Creepy. YOU DO NOT GET TO COLLECT TIPS. I could go on, but those were the main things.

Explore other reviews about Craftwork Coffee

5.0
Oct 11, 2022
Recommend
CEO approval
Business outlook

Pros

There is quite a bit of free time while on the job, so be prepared with a book or some sort of study material if you are a student.

Cons

The team can be rather slim from time to time whioch makes scheduling somewhat more challenging.

4.0
Mar 20, 2023
Recommend
CEO approval
Business outlook

Pros

Sometimes you’re alone and get no business so you have downtime.

Cons

You’re very closely monitored depending on which location you’re placed at. The CEO will personally call or text you trying to convince you to cover a shift last minute at different locations. This happened repeatedly and felt like they had no boundaries nor is this appropriate to be doing. If you’re needing someone to cover a shift the CEO should not be jumping over everyone including general managers and shift leads. This becomes a power thing. He almost made it impossible for me to say no and will continually call and text each employee so much when we’ve all put in the appropriate amount of time to take off and our schedule is consistent. I also felt like I was always under a microscope at my location and felt like they treated me less than sometimes. There’s a lot of pressure to fulfill certain shoes here. Also we would have to write notes or anything we learned about each resident in a notebook which was creepy. Then every staff member had to sign off that they read that. If we’re suppose to build organic connections this shouldn’t be a thing. Sometimes I had too much downtime and I was bored.

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