Biggest mistake of my Career. Stay Away From Craft Boston. - Anonymous employee Craft Worldwide Employee Review

1.0
Jan 23, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-A few good people -Compensation (not worth it in retrospect)

Cons

Before accepting the position, I noticed their poor reviews on Glassdoor. I should have heeded the warning! The negative reviews here aren't just disgruntled employees, they are 100% truths. I'm also confident that some of the 'positive' reviews were encouraged by management, because they appeared after my initial conversations with Craft (where I actually questioned the ratings and reviews w/ the recruiter). There is essentially ZERO onboarding and training on an extremely time-consuming process. I've never seen anything like it in my 20 years in the workforce. The smallest task can take just as long as a complex task. Two weeks in, my manager told me flat-out that they regretted hiring me. It was shocking, considering I was still so new and had very little training. After that initial feedback, I had regular check-ins with my manager, where I was assured me everything was OK and headed in the right direction. Next thing I know, people are not making eye contact w/ me, leaving me out of meetings and just putting out a weird, uncomfortable, negative vibe. A month and a half in, I got my first-ever meeting invite to the HR office. It was then I knew my fate - I wasn't "a good fit". The kicker - they did it RIGHT BEFORE CHRISTMAS! First time ever in my career. Now to speak to the actual company - their internal processes are entirely dictated by their client (yes, CLIENT, singular). They are extremely time-consuming and convoluted (and honestly, pointless). It's essentially indirect analysis paralysis. EVERYONE there is overworked. You will find many employees regularly working to: 6, 7, 8 pm. Much of management seems to jump out at 5 on the dot, or earlier. One thing I did notice is complete lack of respect for the clients as well. This is especially troubling, because Craft is an in-house agency for their client. You never know, a client could be close by or right around the corner from conversations. I would frequently hear coworkers and even directors bad-mouthing clients right out in the open - "she's so dumb!", "not very smart", "can't stand him!", "she's so stupid!" etc., etc. I'm generally not a complainer, but I was compelled to write this as soon as I secured new employment. Please heed my warning and stay away or you will likely regret your decision.

Explore other reviews about Craft Worldwide

5.0
Mar 29, 2024
Recommend
CEO approval
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Pros

Overall, my experience at Craft was extremely positive, and I am grateful for the opportunity to have been part of such a talented and dedicated team. I would highly recommend Craft to anyone seeking a collaborative work environment.

Cons

One significant concern was the lack of job security. This lack of job security created a level of anxiety and instability, making it difficult to fully invest in long-term career growth and development.

3.0
Oct 28, 2025
Recommend
CEO approval
Business outlook

Pros

Overall positive experience with the team

Cons

Short staffed, slow to fulfill invoices

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