Another Stepping Stone Towards My Career Goals - Hostess, Bus Boy, Grill Cook, Server Cracker Barrel Employee Review

5.0
May 18, 2010
Recommend
CEO approval
Business outlook

Pros

- You can learn the basics and more of customer service, by working here. - At the time of this post, they have a fine management team, that they have been developing for some time. The are competent, kind, they care about you and your well being, and they also will not put up with laziness. They'll teach you how to stand on your own two feet, and help you make things happen for you. -Some truly good people work there. At the time of this post, theres one for every shift that i attend. Learn from those people, learn how they balance taking care of themselves, the guests, their duties, and their coworkers.

Cons

- In fighting is present all the time, you have to be able to do your job some days listening to your customers complaints, and having to hear the nastiness that happens in the back. Its not always there, but just know when it is there, its heavy. - Server duties are just like they are everywhere else: the guest first, your sidework second. Learn how to take care of both so you can get out at a decent time. Also learn how to be able to tell somebody off for not taking care of the guests when their doing sidework or goofing off. You have to be able to speak up to be able to survive.

Explore other reviews about Cracker Barrel

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great career with a reliable schedule and pay.

Cons

High stress environment with some physical adjustments.

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

See reviews by: Helpful|Rating|Date|All