Pros
Most coworkers were genuinely great to work with and made shifts more enjoyable.
* The guest interaction and serving aspect of the job is something I personally enjoy.
* Some shifts could be positive depending on staffing and team on duty.
Cons
*Management was often unprofessional with inconsistent communication and expectations.
* Certain coworker behavior occasionally affected morale and created a less positive work environment.
* There was a noticeable blame culture where issues were not handled in a constructive way.
* In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention.
* Scheduling and hours were inconsistent, making it hard to rely on stable income.
* Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days.
* Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be.
* In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.