PAR 3 - Retail Sales Associate/Cashier - Retail Sales Associate/Cashier Cracker Barrel Employee Review

4.0
Apr 30, 2018
Recommend
CEO approval
Business outlook

Pros

-Quickly move up the ladder in PAR level -Employees get along as if they were family -Training is okay (however needs improvement) -Meetings are fun and give good information -Home office is friendly -Flexible for students and busy employees -Easy to navigate employee website -Discount for employees and meals on the clock (20% - 35% for regular discount, 50% for meals on the clock) -Team makes sure you are up to date on all happenings in the store -Communication is very good -Great first job experience, I've learned a lot about people and how to work with them

Cons

-EXTREMELY low hours during slow periods of the year -Unnecessary micromanagement by managers is crazy (also some of them are cocky) -Uniform is pretty annoying -Guests can be insane during busy times -Restaurant management seems to not care as much about retail/cashiers whenever they need assistance with a guest or with cash functions. Several times when management is required at the cash register, they come extremely late and sometimes hours past when they were originally needed. -PAR tests are outdated and mix restaurant questions with retail -Cashier/Retail Sales should remain as 2 separate jobs, not 1 together -Retail and restaurant seem to be 2 different stores at times, not very good at merging together -Cash registers were set to be updated in Feb. 2018, yet it is May and there are still no updates to our store's system -Closers are expected to do WAY too much at night as one person, there should be an extra person staying with the cashier.

Explore other reviews about Cracker Barrel

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great career with a reliable schedule and pay.

Cons

High stress environment with some physical adjustments.

2.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Most coworkers were genuinely great to work with and made shifts more enjoyable. * The guest interaction and serving aspect of the job is something I personally enjoy. * Some shifts could be positive depending on staffing and team on duty.

Cons

*Management was often unprofessional with inconsistent communication and expectations. * Certain coworker behavior occasionally affected morale and created a less positive work environment. * There was a noticeable blame culture where issues were not handled in a constructive way. * In my experience, bringing up workplace concerns or uncomfortable situations did not always feel welcomed or supported, and it sometimes felt like speaking up led to negative attention. * Scheduling and hours were inconsistent, making it hard to rely on stable income. * Inconsistent scheduling sometimes resulted in difficult shift patterns, including working split doubles (such as 9–3 followed by a 4–close shift), which often meant not getting out until around 10:30 PM and then repeating the pattern on consecutive days. * Training was limited, and expectations were often unclear, which made the job more stressful than it needed to be. * In my experience, HR concerns or formal complaints did not feel like they were taken seriously or addressed in a meaningful way.

See reviews by: Helpful|Rating|Date|All