They don't know how to keep employees - Retention Specialist Cox Communications Employee Review

3.0
Jun 23, 2025
Recommend
CEO approval
Business outlook

Pros

work from home options, potentially okay pay

Cons

very high stress level, changing of goals constantly to pay you less

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Cox Communications Response
11mo
We appreciate you taking the time to leave a review, and we're pleased to here that you were satisfied with the flexible work options and compensation Cox offers. We're concerned to hear your concerns regarding stress and goals; we hope that during your time here, you had an open and honest conversation with your manager about what you experienced. While retention roles can certainly come with unique pressures, we want every employee to experience superior work-life balance through resources like flexible time-off and more. We appreciate your agility and all you contributed during your time here. Best wishes to you!

Explore other reviews about Cox Communications

5.0
Mar 23, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, Work life balance and benefits

Cons

Stability can sometimes be an issue with constant changes

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Cox Communications Response
2mo
Hi, thank you for sharing a review! We're glad to know that you enjoy the flexibility, work-life balance and employee benefits that a career at Cox offers, and that you would recommend Cox as an employer. Cox's footprint and cross-industry impact do frequently necessitate agility with change, but we strive to offer a workplace experience that has the stability of a large company with the friendly community and innovation culture of a startup. And while our impact continues to grow, our values and mission remain the same: across our family of businesses, we're building a better future. We hope you feel that to be the case.
2.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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