Watch Your Attendance - Tech Support Cox Communications Employee Review

3.0
Feb 13, 2025
Recommend
CEO approval
Business outlook

Pros

The job is not hard to do at all. The training is robust and they have kind supervisors that support your journey. The pay is decent and shifts are based on performance.

Cons

The attendance policy is the worst. They give a very generous pto package, however there are no sick days allocated. A doctor's note can cover up to five consecutive days but you still get an attendance point. It is almost impossible to avoid attendance issues even if you have an approved medical accommodation. Don't get sick because if you can't go out on FMLA or disability, you will absolutely be terminated.

Explore other reviews about Cox Communications

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

2.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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