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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Sales is a joke - Sales Representative Cox Communications Employee Review

      1.0
      Aug 2, 2024
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of free food, free gift giveaway, laid back call center, can watch TV listen to music and eat while you work. Decent amount of PTO. Good benefits. Work from home

      Cons

      Shift bids every 4 months, lack of support from supervisors, hard to make commission, having to sell cell phone service, getting sales stolen from other sales reps. Mandatory overtime. Can be very stressful some days and can take a toll on mental health and work/life balance

      Explore other reviews about Cox Communications

      5.0
      Mar 2, 2026
      Vice president
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      2.0
      May 31, 2026
      Senior data analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

      Cons

      Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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