Good Benefits Poor Leadership - Senior Manager Cox Communications Employee Review

1.0
May 1, 2024
Recommend
CEO approval
Business outlook

Pros

The benefits, hybrid onsite work model, and PTO are great. Nice facilities as well.

Cons

Cox historically offered a positive workplace environment; however, recent developments have diminished its appeal as an employer. Notably, the company has consistently exhibited a reluctance to promote employees or acknowledge exceptional performance. Over the past few years, this issue has been exacerbated by indecisive leadership regarding organizational structure. This uncertainty has led to frequent restructuring, often assigning employees to roles that do not align with their skills or interests. Moreover, despite the dedication and hard work of the staff to meet challenging deadlines and manage substantial workloads, performance reviews frequently rate employees below the 'meets expectations' level. Additionally, there appears to be a significant gap in leadership training and practice at various levels within the company. Numerous employees have reported receiving unexpectedly poor performance reviews, a lack of awareness from leaders about their work, and cancellations of one-on-one meetings, which further hampers effective communication. Given these circumstances, I would advise caution in joining Cox until it addresses these structural and leadership challenges comprehensively.

Explore other reviews about Cox Communications

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

2.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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