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      Cox Communications

      Part of Cox Enterprises

      Engaged employer

      Cox Communications reviews

      Employee friendly, but no room for advancement within the call center - Customer Service Specialist Cox Communications Employee Review

      4.0
      Dec 22, 2010
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      2 weeks of paid time off accurral and health insurance from day of hire. Good feedback when a god job is done. Senior Management keeps employees in the loop as much as possible. Is extremly understanding to work/life balance.

      Cons

      Company infrastructure needs updating and improvements.

      Explore other reviews about Cox Communications

      5.0
      Jun 28, 2026
      Director, product management
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      Jun 20, 2026
      Field engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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