Was great, now not so much - Inbound Sales Representative Cox Communications Employee Review

4.0
Nov 14, 2010
Recommend
CEO approval
Business outlook

Pros

Relaxed environment, supervisors are easy to get along with. Plenty of training. Management will work with you to make sure you have all the tools and training necessary.

Cons

New director and management are turning the sales dept into customer service. Commissions have been cut in half since last year. Not really rewarded for being a top sales agent any longer.

Explore other reviews about Cox Communications

5.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

Experienced Enterprise Data Architect with Strong Manufacturing & Telecom Expertise

Cons

Documentation and knowledge sharing can be improved to reduce dependency on a few key people. Decision‑making sometimes takes longer due to multiple approval layers. More investment in training and upskilling would benefit the teams.

4.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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