Great place to work, but sometimes they make bad decisions - Solutions Specialist Cox Communications Employee Review

5.0
Jul 5, 2015
Recommend
CEO approval
Business outlook

Pros

The pay is good for the work. The people are nice. Diverse. They treat you like a person not just a number.

Cons

There is a constant fight agaibt stupid ideas. Not everything they do makes sense, and they don't get enough input from the people on the front lines. Customer service seems like their top priority, but it's not. They could make some changes and make everyone happy, but they don't.

Explore other reviews about Cox Communications

5.0
Mar 2, 2026
Recommend
CEO approval
Business outlook

Pros

I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

Cons

The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

2.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great work/life balance, culture and benefits. Work from home. Unlimited PTO.

Cons

Merging with Charter this year. If I still have a job after the merger, I'll be losing unlimited PTO, WFH, culture and who knows about work/life balance. Some may be asked to move to CT. At the end of 2024 the company offered a generous VSP. Knowing the upcoming severance packages we may be offered by Charter, some of us feel betrayed.

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